RIGID Thermal Management

RIGID is headquartered in Lanxi city, China. The factory is located in Ningbo, where it conducts research, development, and manufacturing of its products.

RIGID was established in 2010 and has since grown to become a key player in the micro cooling and refrigeration industry.

RIGID serves multiple industries, including aerospace, EV batteries, laboratory, medical devices, telecommunications, automotive, and life sciences, providing specialized cooling solutions.

Yes, RIGID offers custom cooling and refrigeration solutions tailored to meet specific requirements of various industries and applications.

You can contact RIGID customer support through their official website, email (info@rigidhvac.com), or by phone at +86-579-8837-9768.

Product manuals for RIGID products are available on their official website under the “Download” section.

RIGID’s core technologies include micro DC compressors, compact cooling systems, and FPSC Cryocoolers, all designed for compactness, efficiency, and reliability.

RIGID’s key markets include the aerospace, medical, automotive, laboratory, electronics, telecommunications, and life sciences industries, where their cooling solutions are essential for precision and reliability.

RIGID manufactures micro DC compressors, which are small, lightweight, and efficient, designed for portable cooling applications.

RIGID offers 3 cooling approaches: Air Cooling, Liquid Cooling, and Direct Refrigeration, catering to various cooling needs.

The Micro DC Aircon is a compact and energy-efficient air conditioning system designed for applications where space and power consumption are critical.

The Micro DC Aircon is suitable for cooling small spaces such as electronic enclosures, medical devices, mobile systems, EV batteries, Drone Docking, and other specialized applications.

RIGID products typically use environmentally friendly refrigerants like R134a, R290, R1234yf, and R410a, which are efficient and have a lower environmental impact.

RIGID products generally operate on a DC voltage range of 12V to 48V, and also custom-made AC power 110V-220V refrigeration systems, depending on the specific product model.

Yes, RIGID offers liquid cooling systems that use water or other coolants for efficient heat dissipation in various applications.

The expected lifespan of RIGID products varies by usage, but with proper maintenance, their systems can last for several years, often exceeding 10,000 hours of operation.

RIGID offers compressors in various sizes, including miniature models that are compact and ideal for portable and space-constrained applications.

Yes, RIGID focuses on producing environmentally friendly products by using energy-efficient designs and eco-friendly refrigerants.

Installation instructions are provided in the product manual, but typically involve mounting the unit, connecting the power supply, and setting up the airflow and coolant circulation as needed.

Regular maintenance includes checking and replacing heat exchangers, inspecting electrical connections, and ensuring proper coolant levels and system cleanliness.

Troubleshooting steps include checking the power supply, inspecting wiring and connections, verifying proper refrigerant levels, and consulting the product manual for specific error codes.

RIGID typically offers a 1-year warranty on their products, covering manufacturing defects and failures under normal use conditions.

Regular maintenance, proper installation, and avoiding overloading the system can help extend the life of a RIGID compressor cooling system.

Spare parts are available through RIGID’s official website E-SHOP: https://www.rigidhvac.com/online-order

or contact us (info@rigidhvac.com) to get the most competitive price for bulk order quantity.

If your system overheats, turn it off immediately, check for airflow obstructions, ensure the coolant is at the proper level, and contact us! You will get our prompt reply.

Calibration instructions are included in the product manual. It usually involves adjusting settings to match the desired temperature and performance parameters.

It is recommended to contact RIGID or an authorized technician for repairs, as improper repairs can void the warranty and damage the system.

There are 2 ways:

1- For Samplings, just purchase directly through the E-SHOP https://www.rigidhvac.com/online-order

2- For Production orders (Custom requests), contact the sales team at info@rigidhvac.com.

RIGID offers bulk discounts for large orders. Contact our sales team for specific pricing details.

Yes, RIGID offers sample units for testing and evaluation before placing a bulk order. Contact our sales team or feel free to place orders online: https://www.rigidhvac.com/online-order

The lead time varies depending on the product and order size, typically ranging from a few days to 4 weeks.

Financing options are available for large orders. Details can be discussed with the RIGID sales team.

Yes, RIGID provides order tracking information once the product is shipped. This can be accessed through the courier websites or provided by the sales team.

RIGID accepts various payment methods, including wire transfers, credit cards, and PayPal, depending on the region and order size.

Yes, RIGID ships its products to customers worldwide, with shipping options and costs varying based on the destination. We can take care of everything and ship orders to your place directly.

RIGID allows returns for defective products within a specified period, usually 30 days, provided the product is in its original condition and packaging. For details please visit https://www.rigidhvac.com/return-and-exchange

To become a distributor, contact RIGID’s business development team COO Ms. Ann Wee (ann@rigidhvac.com) with your company details and distribution proposal.

Yes, RIGID products are used in aerospace applications, where compact and reliable cooling solutions are crucial for equipment and systems.

Yes, RIGID’s cooling systems are often used in medical devices where precise temperature control is critical for performance and safety.

In life sciences, RIGID products provide efficient cooling, which is essential for maintaining the stability and integrity of sensitive biological samples and instruments.

RIGID’s solutions are designed for low power consumption and high cooling efficiency, helping to reduce overall energy usage in various applications.

Yes, RIGID cooling systems are suitable for automotive applications, especially in electric and hybrid vehicles where space and energy efficiency are critical.

RIGID products are certified to meet various international standards, including CE, UL, RoHS, and ISO certifications, ensuring quality and safety.

RIGID products are designed and tested to comply with relevant industry standards, including those for safety, performance, and environmental impact.

Yes, RIGID cooling systems can be integrated with existing HVAC systems to provide targeted cooling in specific areas or for specialized equipment.

RIGID’s compact cooling systems are known for their small size, low power consumption, high cooling efficiency, and adaptability to various applications.

RIGID designs its products with durability in mind, using high-quality materials and components, and subjects them to rigorous testing to ensure they perform reliably even in harsh conditions.

To learn more client projects, feel free to visit https://rigidchill.com/case-study/

1. Aerospace and Aviation

   Cooling of avionics, onboard electronics, and cabin environmental control systems.

2. Medical Devices

   Temperature regulation for diagnostic equipment, portable medical devices, and laboratory instruments.

3. Telecommunications

   Cooling solutions for telecom base stations, data centers, and network equipment.

4. Automotive and Electric Vehicles

   Thermal management for battery cooling, in-cabin climate control, and electronic components.

5. Military and Defense

   Cooling systems for military electronics, radar systems, and portable field equipment.

6. Industrial Automation

   Heat dissipation for robotics, automated manufacturing equipment, and control panels.

7. Renewable Energy

   Cooling of solar inverters, wind turbine electronics, and energy storage systems.

8. Life Sciences and Biotechnology

   Temperature control for laboratory incubators, biosample storage, and research equipment.

9. Consumer Electronics

   Cooling for gaming systems, laptops, and portable electronic devices.

10. Food and Beverage Industry

    Cooling for vending machines, portable refrigeration units, and food processing equipment.